Embarrassed? NAH! No way! You should be tickled pink at the fantastic
level of customer service you are giving me. I will NEVER buy anything
but a York rake after the help you have given me. Of course, it is not
like I got through them every two years so I can't say I will help boost
sales but you can put my testimonial on your website! Great great
customer service. No worries about the wheels. I am not sure how a UPS
call tag works but I can easily UPS back to you from our factory later
this week. From one US manufacturer to another, thanks for the great
help.
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~Jacky Beshar | VP | Groov-Pin Corporation |
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Ingrid Mulholland of Australia recently purchased a Model TA1B
York Rake with an 1-7/8" ball hitch for her ATV, and has this to
say about her experience:
I would have ordered more and
bigger but had to have it shipped to Australia so I had
to get minimum weight and size. [The Model TA1B] is
perfect, the same width as my bike (ATV) so it makes it
really easy to go places, the bike (ATV) handles it
easily - a 450 2wd Honda.
We have cleaned up one paddock in a few hours as opposed
to a few days of back breaking raking by hand!
I already have jealous friends and have told them all
about you and how easy you were to communicate with over
the internet - your willingness to organize the freight
overseas! The purchase experience was outstanding
considering we completed the entire purchase from
enquiry to final sale and shipping online and from
Australia.
Thank you for everything, and for posting the missing
15" screw so quickly - I am so happy with my rake and
the job it does - thank you thank you!
The best bit being that I have proved my husband wrong -
he was not convinced the rake would be of any use - but
I keep hearing him tell people it is fantastic when he
thinks I am not listening!
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~Ingrid Mulholland |
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York Sales;
I'd like to say thanks for your help and advice when I
bought this used 1985 York RW. I wasn't afraid to buy a
used York Rake because of how well they hold up over
years. It needed some restoration so after sandblasting
and powder-coating she looks like new. York was helpful
when I ordered new scarifier teeth and they even sent
along complimentary decals. York was very helpful also
with tips on how to use the rake to its full potential.
If you can see the before and after photos, I'm sure
this rake will last another 20 years. When its time for
a power rake, I'll be giving York and their expert staff
a call.
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~ T. Litchauer Excavating & Landscape
Lehighton, PA |
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I purchased a York HT rake after using an older
version for the past several years and all I can say what an amazing piece of
equipment. The rake is extremely well made and has all the flexibility and
features anyone would need to improve and maintain a road.
In addition to manufacturing a great product the people at York made the
entire purchase easy ... they respond quickly to questions and have always
been a pleasure to work with.
If you're interested is a quality product with great customer support look
no further than York!
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~Lance Johnson |
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Have something great to say about York?
Email:
sales@yorkmodern.com
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